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SET UP YOUR PHONE TO BE OUT OF THE OFFICE
If you're taking some time off work it's a good idea to let your clients know you'll be gone or have your calls forwarded to a different extension. Whether you're going to be out of the office (OOO)...
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ENABLE NET2PHONE CANADA SUREANSWER
net2phone Canada SureAnswer is a feature that automatically redirects incoming calls to an external number in the case you ever experience an outage causing your phones to go offline.HOW TO ENABLE...
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ENABLE NET2PHONE CANADA SMARTANSWER
Forwarding calls from the office to a personal number? Remove the hazard of mis-answering using net2phone Canada SmartAnswer. When you have SmartAnswer enabled, you will be alerted by a voice prompt...
View ArticleFORWARDING CALLS TO AN EXTERNAL NUMBER
Working from home today? Learn how to forward your business calls to your mobile or landline phone. If you have multiple external numbers you may need to be reached at, take advantage of the When...
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ANSWERING RULES OVERVIEW
You can locate Answering Rules in the tab bar of your SONAR portal. In this section, you can create various answering rules that will change how calls are directed and forwarded at different...
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TIME FRAMES OVERVIEW
You can locate the TimeFrames section in the tab bar of your SONAR portal. Times frames allow you to choose what happens based on a date range, or a time. There are three types of time frames you can...
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ADJUST YOUR RING DURATION
You may not think your ring duration is that important, but depending on your business and your client’s needs, you may be overlooking a chance to make a good impression. A longer ring duration gives...
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BLOCK A NUMBER OR ALL UNKNOWN NUMBERS
Receiving daily calls from anonymous or unknown numbers? Don’t worry about trying to keep track of blocking numbers on all of your connected devices, you can easily view and manage blocked numbers...
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CREATE A NEW TIME FRAME
Time frames are the foundation of call-answering customization. When used in conjunction with Answering Rules, you can choose how your phones are answered based on a specific date, day, or time....
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